Completing forms

Your travel company may ask you to fill in forms before you travel, or to send your passport or flight details. Each form is listed on your trip's page with its due date. Forms can also arrive as a link in an email.

Filling in a form

Choose Complete Form beside the form. Questions marked * must be answered.

• If the form asks for a Digital Signature, type your full name. This signs the form, and the time is recorded.
• Save for Later, where offered, keeps your answers so you can finish another time.
• Complete Form sends it to your travel company.

You'll see Thank you for submitting your form, sometimes with a link to a PDF copy for your records. Back to your trip returns you to the trip's page.

A form opened from an email link may first ask you to confirm your date of birth.

To change a form you've sent, choose Edit beside it. If there is no Edit, contact your travel company.

Sending your passport

A passport form asks for a photo of your passport's photo page. If your travel company already has one, it is shown: choose Accept Image on File if it is still current. Otherwise, choose SELECT (or drag the file onto the box), then Upload. Photos and PDFs are accepted, up to 10MB.

Sending your flight details

A flight form shows any flights your travel company already has for you. If they are right, enter the Air Itinerary # shown beside them and choose Accept Flights.

Otherwise, upload up to five PDFs of your flight bookings. If your airline emailed them to you, save the email as a PDF first. If you aren't flying, tick I am not arriving or departing by air. You can also tell your travel company where you are staying before and after the trip.

Sending another document

Some forms simply ask for a file. Choose SELECT, pick the file and choose Upload. Photos, PDFs, and Word and Excel files are accepted, up to 10MB.