Making a payment

You can pay a deposit or your balance by card from your trip's page. Choose Make Payment; it shows while a balance is owing.

1. Under Paying Passenger, choose who is paying.
2. If travel insurance is offered, choose Accept or Decline. If it is already on your booking, you can remove it here.
3. Under Pay this amount, enter how much you are paying. It can be part of the Balance Due or all of it. Use numbers only, such as 1250.00.
4. Read the Terms & Conditions and tick I have read and agree to the terms & conditions, where shown.
5. Your Digital Signature is filled in for you. Tick I accept this digital signature.
6. Check the email address under Send receipt to this email.
7. Choose Proceed to Payment, then enter your card details on the secure card form.

Stay on the page after you choose Pay. Wait until you see Payment Successful! Closing or refreshing the page too early can stop your payment being recorded.

Your receipt is emailed to you, and the trip's page shows the new Amount Received and Balance Due.

If something goes wrong

If the payment doesn't go through, you'll see what happened, with Try Again. If you're unsure whether a payment went through, check your trip's page or your email before paying again, or contact your travel company.